two girls discussing

If you’re looking for a new job or a consulting gig, you’re in luck. With a tight job market, organizations have realized how important it is to provide a positive and personalized candidate experience.

The way a company treats candidates is a good indicator of how they treat their employees. As a job seeker, you should expect hiring managers and recruiters to:

Get to know you

By taking time to learn about your goals, motivations, preferences, experiences, and skills; recruiters and hiring managers are better equipped to help you find a role that’s a good fit.

Set you up for success

According to a recent study, 83% of candidates say setting clear expectations greatly improves the overall candidate experience. Good hiring managers and recruiters should:

  • Explain the hiring process so you know what to expect and how to prepare.
  • Provide context about the organization and position.

When candidates are informed, it benefits everyone. Informed candidates have more productive interviews, make more confident career choices, and (eventually) do better on the job.

Provide timely, convenient communication

81% of candidates say that the biggest way to improve the candidate’s experience is communication.  Recruiters and hiring managers should: 

  • Provide frequent, regular updates to keep you up-to-date on your job prospects
  • Use your preferred method of communication—If you like to have phone conversations, they should call you. Prefer a text? No problem. (In fact, my company just started using Sense to give candidates a fast, convenient way to get in touch with us.)

Share honest feedback

Feedback during (and after) the hiring process is invaluable to candidates. Helpful recruiters and hiring managers will share feedback with you—helping you understand where you excel, how an interview went, or whether you need some extra training/development to get the role you really want.

Respect your rights and boundaries

It should go without saying that a hiring manager or recruiter needs to uphold your legal rights. However, a good candidate experience goes beyond regulations and focuses on respect. Hiring professionals should never pressure you to take a job you don’t want, spam you with emails, or make you feel uncomfortable.

Do what they say they’ll do

Follow through during the recruiting process is a game-changer for candidates. You should expect that hiring managers and recruiters keep their word and commitments.

My company, Salo—has been focused on creating great candidate experiences for more than 15 years. If you’d like to talk more about how Salo creates a great candidate experience or if you’re interested in working with Salo, don’t hesitate to send me a message.   

Brooke Baker

Author: Brooke Baker, Talent Acquisition Lead, Salo

Connect with me on LinkedIn

1 Candidate Experience from End-to-end: What’s Your Weakest Link—CareerBuilder

2 Candidate Experience from End-to-end: What’s Your Weakest Link—CareerBuilder

3 The Ultimate List of Hiring Statistics—LinkedIn Talent Solutions